Online counselling therapy is a way for you the client to engage in counselling using internet technology such as webcam or telephone.
The internet technology available enables you to direct your counselling through your chosen method of communication. You can choose the time, the place, and the pace of your counselling to suit your needs.
Every effort is made to provide a safe and secure environment for your online therapy with encryption software to secure and protect your confidentiality.
Zoom is a way for you to see your counsellor face to face from your computer whilst engaging in therapy. Visually seeing your counsellor offers more of the benefits you get from face to face counselling with the added convenience of online therapy.
Communicating through talking you hear tones of the voice, which is a way to convey empathy and with video you see nonverbal communications such as facial expressions.
You will be guided on setting up your own encrypted Zoom account and you will meet your counsellor on Zoom at a time that you have previously arranged. Sessions are 50 minutes in length.
The advantage of telephone counselling is that non-verbal communication can be carried in your tone of voice or the pace of speech which can be picked up by your counsellor.
A disadvantage of telephone counselling is that you need a private room where you will not be overheard.
Online counselling offers certain benefits but there are also limitations that are worth bearing in mind when deciding which type of medium is best suited to your therapy needs.